RESOURCES > Financial Institutions

Bank tellers, financial advisors, and other financial services professional are often in a position to detect financial exploitation. Training and resources are available for to help prevent and spot financial exploitation of older or vulnerable adults. Listed below are a number of online resources that can help.

To talk to us about professional training in your financial services workplace, please contact us.

Resources: Manuals, Training Guides, and Government Publications

Federal Guidance and Regulatory Contacts

Other Manuals and Guides


MEJC Financial Services Training 

Contact us to discuss training opportunities we can conduct for your team of financial services professionals. In addition to individualized trainings, other upcoming presentations and trainings are posted in the calendar on our home page.

Massachusetts Bank Reporting Project: An Edge Against Elder Financial Exploitation

The Massachusetts’ Executive Office of Elder Affairs, in collaboration with the Executive Office of Consumer Affairs, the Attorney General’s Elderly Protection Project, and the Massachusetts Bank Association, developed the bank reporting project to provide training to bank personnel in how to identify and report financial exploitation. Sample materials, including model protocols, procedures for investigating and responding to abuse, and training manuals are available. Contact: (617) 727-7750 ext. 222